91ph app Privacy Policy – How We Collect and Use Your Information
This Privacy Policy explains what personal data 91ph app collects from users in the Philippines, how that data is used, and what rights you have over your information. Please read this page carefully before using the platform.
Last updated: June 2025. This policy applies to all registered users and visitors of 91phapp.org.
1. What Data We Collect
When you register and use 91ph app, we collect the following categories of personal data:
- Account information: Your full name, date of birth, email address, and mobile number as provided during registration. This information is required to create and verify your account.
- Identity verification data: Government-issued identification documents submitted during the account verification process, as required for financial transactions.
- Payment information: Details of your linked Philippine payment accounts, including bank account numbers, GCash numbers, or Maya account details used to process deposits and withdrawals in Philippine Peso (PHP). We do not store full card numbers where payment cards are involved.
- Device and browser data: Information about the device and browser you use to access 91ph app, including IP address, device type, operating system, and browser version. This is collected automatically when you visit the platform.
- Usage data: Records of your activity on the platform, including pages visited, games accessed, bets placed, and session duration. This data is used to improve platform performance and personalise your experience.
- Cookies and similar technologies: Small data files stored on your device to manage your session, remember preferences, and analyse site usage. See Section 3 for more details.
We collect only what is necessary for the legitimate operation of the platform and the provision of services to users in the Philippines.
2. Why We Use Your Data
The data collected by 91ph app is used for the following purposes:
- Account management: To create, maintain, and secure your account, and to verify your identity when required.
- Transaction processing: To process deposits and withdrawals in PHP to and from your registered Philippine payment accounts. Accurate payment data is essential for this function.
- Platform operation: To deliver the games, sportsbook, live casino, and bingo services you access through the platform.
- Security and fraud prevention: To detect suspicious activity, prevent unauthorized account access, and comply with our obligations under applicable Philippine law.
- Customer support: To respond to your inquiries and resolve account or payment issues effectively.
- Platform improvement: To analyse usage patterns and technical performance to improve the overall user experience.
- Legal compliance: To meet obligations under applicable laws and regulations governing online gaming and financial transactions in the Philippines.
We do not use your personal data for unsolicited marketing communications without a lawful basis for doing so.
3. Cookies and Tracking Technologies
91ph app uses cookies and similar technologies to support core platform functions and understand how the site is used. The types of cookies we use include:
- Session cookies: These are temporary cookies that keep you logged in during your session. They are deleted when you close your browser.
- Preference cookies: These remember your settings and language preferences to make your next visit more convenient.
- Analytics cookies: These collect anonymised data about how users navigate the platform, which pages are most visited, and where users encounter issues. This data is used to improve functionality.
- Security cookies: These help detect and prevent fraudulent or unusual login activity.
Most browsers allow you to manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use key features of 91ph app. We do not use third-party advertising cookies or tracking pixels for paid ad networks.
4. Data Storage and Security
Personal data collected by 91ph app is stored on secure servers. We implement technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure. These include:
- Encrypted transmission of data between your browser and our servers using HTTPS.
- Access controls that restrict who within 91ph app can view personal data.
- Regular review of our data handling practices to identify and address security risks.
Your data is retained for as long as your account is active or as required by applicable Philippine law. If you request account closure, we will delete or anonymise personal data that is no longer required, subject to any retention obligations under law.
We cannot guarantee absolute security of data transmitted over the internet, but we take reasonable steps to protect the personal data we hold.
5. Sharing Data with Third Parties
91ph app does not sell or rent your personal data to third parties. We may share your data only in the following limited circumstances:
- Payment processors: Your Philippine payment account details are shared with the relevant bank, GCash, or Maya (PayMaya) as necessary to process deposits and withdrawals in PHP.
- Identity verification services: Where required for account verification, we may share identification documents with regulated verification providers.
- Legal and regulatory authorities: We may disclose your data where required by Philippine law, court order, or regulatory authority.
- Fraud prevention: In cases of suspected fraud, money laundering, or illegal activity, relevant data may be shared with law enforcement agencies.
Any third parties with whom we share data are required to handle it securely and only for the specific purpose for which it was shared. We do not share data with advertising networks or data brokers.
6. Your Rights Over Your Data
As a user of 91ph app in the Philippines, you have the following rights with respect to your personal data:
- Right of access: You may request a summary of the personal data we hold about you.
- Right to correction: If any of your personal data is inaccurate or outdated, you may request that we correct it. You can update basic account details through your account settings.
- Right to deletion: You may request deletion of your personal data. This right is subject to any legal obligation to retain certain records. Requesting deletion may require account closure.
- Right to withdraw consent: Where data processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before the withdrawal.
- Right to data portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, contact our support team using the details in the FAQ page. We will respond to valid requests within a reasonable timeframe.
Minor Protection: 91ph app does not knowingly collect data from individuals under 18 years of age. If we become aware that a minor has registered, we will close the account and delete associated data promptly.
7. Policy Updates and How to Contact Us
91ph app may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material updates, we will revise the "Last updated" date at the top of this page.
Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, how your data is handled, or wish to exercise a data right, please visit the FAQ page for contact information. Our support team responds to privacy-related inquiries in English and can be reached at [email protected] (plain text only — do not send sensitive documents by email without verification instructions from support).